FAQs | Illinois PDR – Chicago Paintless Dent Repair

Question 1

What is paintless dent repair (PDR)?

Accepted Answer

Paintless dent repair (PDR) is a collection of techniques used to remove minor dents and dings from the body of a motor vehicle without disturbing the original factory paint finish. Specialized tools are used to massage the metal back to its original shape from behind the panel.

Question 2

What types of damage can PDR fix?

Accepted Answer

PDR is ideal for door dings, minor body creases, hail damage, and small bumper indentations. The most common practical use is hail damage repair. PDR works best on shallow dents where the paint has not been cracked or chipped.

Question 3

Will PDR work on my vehicle?

Accepted Answer

PDR is suitable for most vehicles with factory paint in good condition. Limiting factors include the flexibility of the paint and the amount the metal has been stretched by the damage. Generally, the more shallow the dent, the greater the chance PDR is a suitable option. We offer free estimates to assess your specific damage.

Question 4

How long does a PDR repair take?

Accepted Answer

Repair time depends on the size and number of dents. A single door ding can often be repaired in 30–60 minutes. Hail damage repairs may take several hours to a full day depending on the extent of the damage. We will give you a time estimate when you bring in your vehicle.

Question 5

Does PDR affect my vehicle's paint?

Accepted Answer

No — that is the primary advantage of PDR. Because no sanding, body filler, or repainting is involved, your vehicle's original factory finish is preserved. This also helps maintain your vehicle's resale value.

Question 6

Do you work with insurance companies?

Accepted Answer

Yes. We work with all major insurance companies for cosmetic repair needs, including hail damage claims. We can help guide you through the claims process and work directly with your insurer to get your vehicle repaired quickly.

Question 7

Are you mobile? Do you come to me?

Accepted Answer

Yes! We are a mobile service and can come to your home, office, or any convenient location throughout Chicago and the northern suburbs. Call us at 847-877-6901 to schedule a mobile appointment.

Question 8

How much does PDR cost?

Accepted Answer

The cost of PDR depends on the size, depth, and number of dents, as well as the location on the vehicle. PDR is typically far less expensive than traditional body shop repairs. Contact us for a free, no-obligation estimate.

Question 9

Do you offer PDR training?

Accepted Answer

Yes! Illinois PDR offers professional PDR training for those looking to learn the trade. Whether you are a beginner or an experienced technician looking to sharpen your skills, we have training options available. Visit our PDR Training page or contact us for more details.

Question 10

What areas do you serve?

Accepted Answer

We serve Chicago and the northern suburbs of Illinois. We are a mobile service, so we come to you. Call us at 847-877-6901 to confirm service availability in your area.

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